Two parties are involved in a negotiation - one reaches his/her objective(s) and is delighted, whilst the other walks away dissatisfied with the outcome. Does this situation sound familiar?

Do you often feel unhappy with a settlement that you have reached? Have you sometimes entered into an agreement only to feel remorse soon after reaching a settlement?

SUCCESS VS FAILURE

What distinguishes success vs failure in business negotiations?

Most of us acknowledge the importance of preparation to deliver positive results and it is therefore remarkable to note that the majority of business negotiators do not spend sufficient time preparing for negotiations, often due to poor negotiation training. Professional sports people spend notably more time preparing for a championship than they spend in competition; should it be any different for business negotiators?

THE EVIDENCE

Commercial negotiators only spend about 1/3 as much time preparing for negotiation as they actually spend in negotiation. If you were a professional sports person, this would mean that you applied only 1/3 as much time training & preparing as you do competing. The leading factor to successful commercial negotiation results is the quality of your preparation for the negotiation.

As a matter of negotiation strategy, consider the following top 5 elements of preparation and at the same time you will simultaneously enhance your negotiation skills:

1. Understand Yourself

Before we even put into operation best- and leading practice negotiation, it is vital that we first understand our own strengths & weaknesses and it is vital that we make use of personal profiling tools to emphasise our areas of preference within the context of business negotiations, which enables us to have a reference point from which to plot our skills development.

2. Vision

What is the ultimate goal behind the negotiation? Is the negotiation about price or is it about the value that can be added? What are the main motivating factors behind your counterparty's position? What mutual ground, if any, exists between your and your counterparty's vision? It is key to comprehend the interests or silent motivations behind the positions of all parties to the negotiation and it is only by asking questions that we will discover these motivations.

3. Value

What are the key deal objectives being pursued in this negotiation? What are the facts and figures strengthening the negotiation environment? What options does each party have, if any? Once again we should try to identify, rank & weigh the goals of all parties to the negotiation and only then are we in a position to highlight those objectives that are shared and at the same time deal with those objectives that are likely to initiate conflict.

4. Process

Have you spent time thinking about an agenda for your upcoming negotiation? Have you noted all the concessions that you will make & receive? Do you have tools/templates at your disposal to support the efficiency of the negotiation process.?

5. Relationship

It is easy to forget that we deal with people who have goals & aspirations not unlike our own and it is not always just about the facts & figures. The research is clear that people are more likely to deal with those whom they trust & like, than with those with whom they little in common. Try to focus on those interests that you share with your negotiation counterparts, and do not forget to focus on the human elements.

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